Customer Service Agent Skills you Need for your CV and Career in Transport & Logistics

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Customer Service Agent Skills List in Transport & Logistics

Below we have compiled a list of the most popular skills for a Customer Service Agent role. We ranked the top skills based on the percentage of Customer Service Agent job descriptions they appeared on. For example, 36% of Customer Service Agent job descriptions contained export as a required skill.

Keywords / Skills

Popularity

export
36%
warehouse
36%
freight
36%
customer service
23%
import
20%
inventory worker
20%
labourer
20%
logistics assistant
20%
logistics operative
20%
packing operative
20%
packing orders
20%
process operative
20%
ocean freight
20%
processing assistant
20%
communication skills
20%
airline
17%
cargo
17%
bills of lading
13%
fcl
13%
lcl
13%
nes
13%
sea freight
13%
logistics
13%
customs
7%
admin
7%
microsoft office
7%
air
7%
basic it skills
7%
stock management
4%
builders merchant
4%
forklift
4%
yard supervisor
4%
yard worker
4%
sales
4%
flights
4%
airport
4%
supply chain
4%
transportation
4%
road transport
4%
order processing
4%
chemicals
4%
air freight
4%
trainee
4%
courier
4%
inventory management
4%
transport
4%
shipping
4%
removals
4%
management
4%
imports
4%
exports
4%
inbound calls
4%
outbound calls
4%
waste management
4%
inventory
4%
maintaining relationships
4%
stock control
4%
sap system
4%
Export

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Customer Service Agent skills and keywords or scan your CV to get a personalised score.