Customer Service Manager Skills you Need for your CV and Career in Sales

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Customer Service Manager Skills List in Sales

Below we have compiled a list of the most popular skills for a Customer Service Manager role. We ranked the top skills based on the percentage of Customer Service Manager job descriptions they appeared on. For example, 60% of Customer Service Manager job descriptions contained sales as a required skill.

Keywords / Skills

Popularity

sales
60%
customer service
44%
business development
40%
revenue
27%
supportive
27%
monitor
27%
marketing
27%
events
27%
account manager
17%
selling
17%
automotive
14%
account management
14%
car
14%
operations
10%
electrical products
10%
management
10%
trade
10%
construction
10%
relationship management
7%
manager
7%
dealership
7%
manufacturing
7%
operational
7%
compliance
7%
commercial
7%
clients
7%
senior
7%
supervisor
7%
cars
7%
bdm
7%
aftersales
7%
technician
7%
workshop
7%
post care
7%
field sales
7%
commission
4%
sales manager
4%
area sales
4%
account
4%
zendesk
4%
upselling
4%
product expert
4%
communication
4%
ms dynamics
4%
order processing
4%
sales order processing
4%
logistics
4%
knowledge base
4%
b2b sales
4%
new business
4%
sales administrator
4%
sales executive
4%
customer service administrator
4%
project management
4%
people management
4%
communication skills
4%
sales administration
4%
new account
4%
admin
4%
client liaison
4%
retail
4%
building manager
4%
leasing manager
4%
account executives
4%
automotive industry
4%
customer satisfaction
4%
customer services
4%
key account
4%
management accounts
4%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Manager skills and keywords or scan your CV to get a personalised score.