Service Delivery Skills you Need for your CV and Career in It & Telecoms

Share

Service Delivery Skills List in It & Telecoms

Below we have compiled a list of the most popular skills for a Service Delivery role. We ranked the top skills based on the percentage of Service Delivery job descriptions they appeared on. For example, 57% of Service Delivery job descriptions contained service delivery as a required skill.

Keywords / Skills

Popularity

service delivery
57%
itil
32%
service management
20%
itil certified
16%
service delivery management
16%
infrastructure
12%
customer service
12%
service desk
12%
change management
8%
networking
8%
it manager
8%
global reach
8%
voip
8%
symantec backup
8%
it support
8%
hp server
8%
kpi reports
8%
service level agreements
8%
service providers
8%
it service delivery manager
8%
shared services
8%
utilities
8%
management
8%
active directory
8%
sla
8%
microsoft servers
4%
analytical
4%
service delivery engineer
4%
virtualization
4%
vpn
4%
self motivated
4%
microsoft office
4%
microsoft
4%
dns
4%
software delivery
4%
group policies
4%
excel
4%
it asset management
4%
it procurement
4%
networks
4%
organisational skills
4%
software licensing
4%
stakeholders
4%
technical delivery
4%
telecommunications
4%
epos
4%
managed services
4%
msp
4%
service operations
4%
it service delivery
4%
1st line
4%
administrative support
4%
itsm
4%
printers
4%
google workspace
4%
helpdesk manager
4%
windows
4%
microsoft technologies
4%
technical support
4%
delivery
4%
service desk management
4%
coaching
4%
recruiting
4%
itil 4
4%
product delivery
4%
service improvement
4%
leadership
4%
management experience
4%
account management
4%
information technology
4%
it security
4%
customer success
4%
help desk
4%
net promoter score
4%
renewal
4%
office 365
4%
schools
4%
iso27001
4%
process improvement
4%
Export

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Service Delivery skills and keywords or scan your CV to get a personalised score.