Customer Support Executive Skills you Need for your CV and Career in It & Telecoms

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Customer Support Executive Skills List in It & Telecoms

Below we have compiled a list of the most popular skills for a Customer Support Executive role. We ranked the top skills based on the percentage of Customer Support Executive job descriptions they appeared on. For example, 16% of Customer Support Executive job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
16%
communication skills
16%
1st line
12%
desktop
12%
german
12%
organisational skills
12%
helpdesk
12%
software
12%
application support
8%
first line
8%
client support
8%
germany
8%
technical support
8%
managing director
8%
strategy
8%
travel
8%
sales
8%
account management
8%
business sale
8%
microsoft excel
8%
microsoft word
8%
2nd line
8%
it technician
8%
itil certified
8%
fundraising
4%
hydraulic
4%
user experience design
4%
experience design
4%
customer journeys
4%
customer experience
4%
1st line helpdesk engineer
4%
customer service executive
4%
it service desk technician
4%
it service engineer
4%
admin
4%
it support engineer
4%
high pressure environment
4%
digital marketing
4%
pmo
4%
marketing campaigns
4%
lead qualification
4%
microsoft office
4%
sales executive
4%
selling
4%
software solutions
4%
sql
4%
communication
4%
cs
4%
it 1st line support
4%
desk support
4%
english
4%
tech support
4%
troubleshooting
4%
deskside
4%
second line
4%
zendesk
4%
infrastructure
4%
service desk
4%
software asset management
4%
software delivery
4%
ticketing systems
4%
active directory
4%
azure
4%
microsoft o365
4%
windows
4%
audio engineering
4%
av
4%
event technology
4%
cms
4%
events
4%
websites
4%
build strong relationships
4%
msoffice
4%
excel
4%
data
4%
service management
4%
video conferencing
4%
service delivery management
4%
renewal
4%
net promoter score
4%
customer success
4%
crm executive
4%
crm developer
4%
1st line crm support
4%
it sales
4%
market opportunities
4%
powerpoint
4%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Support Executive skills and keywords or scan your CV to get a personalised score.