Customer Support Engineer Skills you Need for your CV and Career in It & Telecoms

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Customer Support Engineer Skills List in It & Telecoms

Below we have compiled a list of the most popular skills for a Customer Support Engineer role. We ranked the top skills based on the percentage of Customer Support Engineer job descriptions they appeared on. For example, 32% of Customer Support Engineer job descriptions contained technical support as a required skill.

Keywords / Skills

Popularity

technical support
32%
communication skills
25%
problem solving
18%
2nd line
14%
customer support
14%
helpdesk
14%
troubleshooting
11%
cloud
11%
network
11%
telephone manner
11%
windows
11%
networking
11%
microsoft
11%
customer services
7%
radar
7%
telecomms
7%
navy
7%
service desk
7%
maintenance
7%
weapons
7%
worldwide
7%
engineering
7%
1st line
7%
object oriented
7%
linux
7%
communications
7%
electrical
7%
liverpool
7%
microsoft office
7%
ex forces
7%
electronic
7%
cisco
7%
install
7%
software solutions
4%
customer technical support
4%
product support
4%
3rd line support
4%
citrix
4%
microsoft sql server
4%
network security
4%
vmware infrastructure
4%
active directory
4%
msp practitioner
4%
remote desktop
4%
windows azure
4%
ict technician
4%
information technology
4%
it systems support
4%
it systems technician
4%
it technician
4%
tech support
4%
technical customer support
4%
technical support engineer
4%
computer hardware
4%
customer service
4%
electronic hardware
4%
hardware support
4%
managed services
4%
computing
4%
wan
4%
written communication
4%
technical skills
4%
.net
4%
agile
4%
c#
4%
scrum
4%
software development
4%
software engineers
4%
system architects
4%
2nd line support
4%
technical service desk analyst
4%
analytical skills
4%
digital forensics
4%
product training
4%
software
4%
work ethic
4%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Customer Support Engineer skills and keywords or scan your CV to get a personalised score.