Collections Agent Skills you Need for your CV and Career in Financial Services

Share

Collections Agent Skills List in Financial Services

Below we have compiled a list of the most popular skills for a Collections Agent role. We ranked the top skills based on the percentage of Collections Agent job descriptions they appeared on. For example, 92% of Collections Agent job descriptions contained collections as a required skill.

Keywords / Skills

Popularity

collections
92%
debt
46%
enforcement
46%
enforcement agent
42%
field agent
42%
forces
42%
police
42%
recovery
42%
security
42%
customer service
27%
team leader
9%
arrears
9%
contact centre
9%
crm
9%
outbound calls
9%
outbound
9%
inbound
9%
customer support
9%
complaints handler
9%
communication skills
9%
administrative
7%
financial issues
5%
relationship management
5%
redemption
5%
microsoft excel
5%
lending
5%
bridging finance
5%
repossessions
5%
debt recovery
5%
empathy
3%
negotiation
3%
time management
3%
finance
3%
uber
3%
electric vehicles
3%
customer services
3%
organisational skills
3%
negotiating
3%
microsoft office
3%
customer satisfaction
3%
complaints
3%
calls
3%
Export

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Collections Agent skills and keywords or scan your CV to get a personalised score.