Service Manager Skills you Need for your CV and Career in Customer Service

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Service Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Service Manager role. We ranked the top skills based on the percentage of Service Manager job descriptions they appeared on. For example, 62% of Service Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
62%
customer service manager
31%
management
25%
manager
23%
b2b
9%
customer complaints
9%
waste management
9%
skip hire
9%
crm
9%
drive improvement
9%
erp
9%
managing teams
9%
hazardous waste
9%
demolition
9%
asbestos
9%
construction
9%
motivation
9%
waste
9%
account manager
9%
sales
9%
complaints
9%
customer service management
9%
team leader
9%
resolving
6%
customer services
6%
call centre
6%
enquiries
6%
personal development
6%
supervisor
6%
investigation
6%
complaint
6%
client relationship
6%
crm databases
6%
business support
6%
administration duties
6%
customer care
3%
manufacturing
3%
sales order processing
3%
sap
3%
customer service executive
3%
customer service representative
3%
inbound
3%
orders
3%
outbound
3%
customer queries
3%
queries
3%
automotive
3%
automotive aftermarket
3%
automotive industry
3%
automotive parts
3%
management skills
3%
communication skills
3%
networking
3%
compliance
3%
supervisory experience
3%
team management
3%
office administration
3%
edi
3%
retail
3%
trade sales
3%
customer experience
3%
dealership
3%
administrative support
3%
customer engagement
3%
data analysis
3%
general administration
3%
membership development
3%
membership growth
3%
membership systems
3%
web based
3%
national accounts
3%
sales administration
3%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Service Manager skills and keywords or scan your CV to get a personalised score.