Senior Customer Service Advisor Skills you Need for your CV and Career in Customer Service

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Senior Customer Service Advisor Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Senior Customer Service Advisor role. We ranked the top skills based on the percentage of Senior Customer Service Advisor job descriptions they appeared on. For example, 46% of Senior Customer Service Advisor job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
46%
admin
25%
customer service advisor
25%
call centre
22%
administrator
22%
customer support
19%
client advisor
19%
client service
19%
client team enquiries
19%
senior advisor
19%
customer service executive
17%
administrative
17%
claims handler
17%
finance administrator
17%
office administrator
17%
pa
17%
personal assistant
17%
sales administrator
17%
customer aid
14%
customer assistant
14%
customer services
14%
customer services executive
14%
enquiries advisor
14%
enquiries executive
14%
administration
11%
sales
11%
advisor
9%
manufacturing
9%
contact centre
9%
calls
9%
customer service representative
9%
inbound customer service
9%
live chat
9%
outbound customer service
9%
graduate opportunity
9%
complaint handling
6%
customer service supervisor
6%
inbound call centre
6%
account management
6%
aftersales
6%
automotive
6%
bdm
6%
clients
6%
commercial
6%
dealership
6%
manager
6%
post care
6%
quotes
6%
selling
6%
senior
6%
supervisor
6%
workshop
6%
communication skills
6%
orders
6%
admin manager
6%
administrative assistant
6%
client service manager
6%
customer service manager
6%
team leader
6%
client services
6%
customer service administrator
6%
collections advisor
6%
customer advisor
6%
debt advisor
6%
inbound
6%
outbound
6%
client services manager
6%
client services team leader
6%
crm
6%
customer service consultant
6%
customer service coordinator
6%
customer support manager
6%
sales customer service
6%
senior customer service advisor
6%
ars
3%
operations
3%
technician
3%
car
3%
cars
3%
customer queries
3%
queries
3%
complaints
3%
enquiries
3%
internal teams
3%
tenacious
3%
call handler
3%
complaints handler
3%
complaints officer
3%
telephone handler
3%
telephone operator
3%
problem solving
3%
telephone manner
3%
customer relations
3%
client relationship advisor
3%
client services executive
3%
assistant
3%
coordination
3%
customers
3%
fast paced
3%
microsoft
3%
retail
3%
customer services supervisor
3%
senior customer service representative
3%
customer experience
3%
interpersonal skills
3%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Senior Customer Service Advisor skills and keywords or scan your CV to get a personalised score.