Customer Support Representative Skills you Need for your CV and Career in Customer Service

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Customer Support Representative Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Support Representative role. We ranked the top skills based on the percentage of Customer Support Representative job descriptions they appeared on. For example, 73% of Customer Support Representative job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
73%
customer service representative
34%
customer support
19%
customer services executive
17%
banking
13%
front of house assistant
12%
enquiries assistant
12%
enquiries advisor
12%
inbound
12%
client team enquiries assistant
12%
enquiries executive
12%
customer services
12%
csr
10%
sales support
10%
call centre
10%
outbound
10%
first direct
10%
customer service consultant
10%
communication skills
10%
customer service administrator
8%
crm
8%
contact centre
6%
customer advisor
6%
customer service advisor
6%
client service
6%
account management
6%
business support
6%
admin
6%
advice
4%
automotive
4%
organisational skills
4%
customer experience
4%
customer services administrator
4%
call handler
4%
complaints
4%
assistant
4%
bank
4%
hsbc
4%
invoicing
4%
upselling
4%
trade
4%
product support
4%
norwegian
4%
medical
4%
helpdesk
4%
healthcare
4%
customer service executive
4%
warehouse
4%
sales
4%
complaints advisor
4%
parts
4%
orders
4%
computer systems
4%
financial services
4%
enquiries
4%
administrative support
4%
databases
4%
resolutions
2%
technology
2%
hardware
2%
spanish
2%
operational support
2%
complaint
2%
complaint management
2%
order processing
2%
technology sales
2%
inbound calls
2%
complaints officer
2%
customer
2%
digital banking
2%
answering telephones
2%
client engagement specialist
2%
co ordinator
2%
customer care
2%
issue resolution
2%
pensions
2%
service coordinator
2%
service support administrator
2%
submissions officer
2%
data entry
2%
processing
2%
administrator
2%
complaints handler
2%
telephone customer service representative
2%
telephone handler
2%
telephone operator
2%
italian
2%
italian languages
2%
sales administration
2%
account manager
2%
calls
2%
emails
2%
live chat
2%
coordinator
2%
customer services representative
2%
customer services support
2%
financial customer service
2%
telecommunications
2%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Support Representative skills and keywords or scan your CV to get a personalised score.