Customer Support Officer Skills you Need for your CV and Career in Customer Service

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Customer Support Officer Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Support Officer role. We ranked the top skills based on the percentage of Customer Support Officer job descriptions they appeared on. For example, 64% of Customer Support Officer job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
64%
customer support
23%
financial services
19%
customer service representative
14%
admin
14%
administrator
10%
compliance
10%
customer queries
10%
maintenance
10%
complaints
10%
calls
10%
customer services executive
10%
customer service executive
10%
client service
10%
customer services
10%
communication skills
10%
orders
10%
social housing
5%
local government
5%
public sector
5%
public sector jobs
5%
surrey
5%
communications
5%
ict
5%
not-for-profit
5%
computer literate
5%
retail
5%
english language skills
5%
highly detailed
5%
motivation
5%
telephone manner
5%
finance services
5%
housing
5%
telephony
5%
enquiries advisor
5%
mooring management
5%
casework
5%
customer service advisor
5%
answering telephones
5%
client engagement specialist
5%
complaints advisor
5%
customer service consultant
5%
admin officer
5%
administrative support
5%
service coordinator
5%
service support administrator
5%
submissions officer
5%
call handler
5%
complaints handler
5%
complaints officer
5%
fixed term
5%
telephone handler
5%
telephone operator
5%
arrears
5%
client advisor
5%
customer aid
5%
customer assistant
5%
repairs
5%
senior advisor
5%
client team enquiries
5%
enquiries executive
5%
admin jobs
5%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Support Officer skills and keywords or scan your CV to get a personalised score.