Customer Support Analyst Skills you Need for your CV and Career in Customer Service

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Customer Support Analyst Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Support Analyst role. We ranked the top skills based on the percentage of Customer Support Analyst job descriptions they appeared on. For example, 38% of Customer Support Analyst job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
38%
ux
25%
customer support
25%
cx
25%
communication skills
25%
change management
25%
tablets
13%
customer queries
13%
admin
13%
reporting
13%
finance
13%
analyst
13%
training
13%
technical support
13%
administration
13%
net zero
13%
mission zero
13%
environmental
13%
sales
13%
customer service advisor
13%
customer care
13%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Customer Support Analyst skills and keywords or scan your CV to get a personalised score.