Customer Services Specialist Skills you Need for your CV and Career in Customer Service

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Customer Services Specialist Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Services Specialist role. We ranked the top skills based on the percentage of Customer Services Specialist job descriptions they appeared on. For example, 74% of Customer Services Specialist job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
74%
contact centre
22%
financial services
22%
customer support
14%
client services
14%
customer experience
9%
banking
9%
outbound calls
9%
order processing
9%
supervising
9%
team leader
9%
call centre
9%
graduate level
9%
fos
9%
complaints
9%
computer literate
5%
people skills
5%
communication skills
5%
saas
5%
product specialists
5%
good communication
5%
jira
5%
ecommerce
5%
customer success
5%
automotive industry
5%
analytics
5%
scheduling
5%
admin
5%
organisational skills
5%
linux
5%
proactive monitoring
5%
problem solving
5%
universities
5%
building relationships
5%
kyc
5%
empathy
5%
exceptional listener
5%
outbound marketing
5%
customer care
5%
anti money
5%
warm calling
5%
administration
5%
inbound
5%
order management
5%
outbound sales
5%
retentions
5%
construction industry
5%
customer services
5%
enquiries
5%
office skills
5%
office support
5%
placing orders
5%
sales support
5%
working team
5%
client relationship management
5%
client support
5%
delivery management
5%
export
5%
interior design
5%
forecast and insight analyst
5%
sales administration
5%
advanced excel
5%
client engagement specialist
5%
cold calling
5%
communications
5%
complaints advisor
5%
customer service consultant
5%
customer service representative
5%
telecommunications
5%
german
5%
german speaker
5%
german speaking
5%
client service specialist
5%
financial industry
5%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Customer Services Specialist skills and keywords or scan your CV to get a personalised score.