Customer Services Manager Skills you Need for your CV and Career in Customer Service

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Customer Services Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Services Manager role. We ranked the top skills based on the percentage of Customer Services Manager job descriptions they appeared on. For example, 55% of Customer Services Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
55%
account manager
22%
customer services
22%
manager
14%
client services
11%
customer service manager
11%
account management
9%
waste management
9%
customer success manager
9%
customer success
9%
customer relations manager
6%
front of house
6%
reception manager
6%
retail manager
6%
client relations
6%
visitor services manager
6%
visitor services team leader
6%
experienced customer services manager
6%
customer success consultant
6%
customer success executive
6%
waste
6%
skip hire
6%
hazardous waste
6%
demolition
6%
construction
6%
asbestos
6%
wellness
6%
powerpoint
6%
german
6%
interpersonal skills
6%
customer services manager
6%
saas
6%
project management
6%
management
6%
supervisor
6%
call centre
6%
client support
6%
customer excellence manager
6%
customer services executive
6%
service management
3%
customer experience
3%
print
3%
purchase orders
3%
documentation
3%
crm
3%
software
3%
client relationship
3%
packaging
3%
business support
3%
sales
3%
quality assurance
3%
performance management
3%
administration
3%
couriers
3%
portals
3%
financial institutions
3%
contact centre
3%
inbound
3%
bathrooms
3%
recalls
3%
appointments
3%
customer service representative
3%
account managing
3%
service delivery
3%
analytical skills
3%
cross selling
3%
project administration
3%
system implementation
3%
upselling
3%
saas solutions
3%
engineer
3%
engineering
3%
mechanical
3%
technical
3%
warranty
3%
customer support manager
3%
organisational skills
3%
calls
3%
telesales
3%
communication skills
3%
events
3%
technology
3%
training
3%
customer service supervisor
3%
customer service team leader
3%
healthcare
3%
medical
3%
spanish
3%
team leader
3%
communicator
3%
microsoft office
3%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Customer Services Manager skills and keywords or scan your CV to get a personalised score.