Customer Service Technician Skills you Need for your CV and Career in Customer Service

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Customer Service Technician Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Technician role. We ranked the top skills based on the percentage of Customer Service Technician job descriptions they appeared on. For example, 53% of Customer Service Technician job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
53%
automotive
24%
administration
24%
advisor
20%
dealership
20%
service delivery
15%
cars
15%
line management
15%
iosh
15%
b2b
15%
sales
15%
2nd line infrastructure engineer
10%
supervisor
10%
2nd line support engineer
10%
occupational health
10%
chelmsford
10%
driving license
10%
essex
10%
financial
10%
workshop
10%
technical assistance
10%
helpdesk
10%
helpdesk advisor
10%
infrastructure engineer
10%
it customer support
10%
it helpdesk
10%
it support
10%
it support engineer
10%
it support technician
10%
progression
10%
sales administrator
10%
service coordinator
10%
technical support technician
10%
training
10%
co-ordinating
10%
reporting
10%
selling
10%
account management
10%
bdm
10%
commercial
10%
aftersales
10%
clients
10%
manager
10%
manufacturing
10%
post care
10%
quotes
10%
senior
10%
field technicians
5%
communication skills
5%
german
5%
technology
5%
written communication
5%
funerals
5%
manual handling
5%
reading
5%
computer literate
5%
telephone manner
5%
active team player
5%
audio
5%
sales order processing
5%
visual studio
5%
ars
5%
car
5%
operations
5%
technician
5%
customer complaints
5%
investigation
5%
team leadership
5%
overnight stays
5%
troubleshooting
5%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Technician skills and keywords or scan your CV to get a personalised score.