Customer Service Assistant Skills you Need for your CV and Career in Customer Service

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Customer Service Assistant Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Assistant role. We ranked the top skills based on the percentage of Customer Service Assistant job descriptions they appeared on. For example, 92% of Customer Service Assistant job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
92%
communication
40%
railway safety
27%
admin
27%
crowd control
22%
advisor
18%
telephone manner
18%
calls
14%
face to face customer service
9%
inbound calls
9%
processing
9%
it literate
9%
numeracy
9%
customer service adviser
9%
lettings
9%
property
9%
property management
9%
rental
9%
communication skills
9%
events
5%
oral communication
5%
money laundering
5%
microsoft office
5%
insurance
5%
general administrative
5%
fraud
5%
confrontation
5%
complaints
5%
chat
5%
sales team
5%
administrative
5%
customer support
5%
library
5%
customer issues
5%
customer service / processing
5%
organisational skills
5%
phone manner
5%
attention to detail
5%
organisation
5%
teamwork
5%
time management
5%
ms office
5%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Assistant skills and keywords or scan your CV to get a personalised score.