Customer Service Administrator Skills you Need for your CV and Career in Customer Service

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Customer Service Administrator Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Administrator role. We ranked the top skills based on the percentage of Customer Service Administrator job descriptions they appeared on. For example, 94% of Customer Service Administrator job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
94%
call centre
38%
contact centre
35%
administrative
25%
admin
22%
graduate level
16%
financial services
16%
customer service administrator
16%
administrator
13%
customer service assistant
10%
administration
7%
sales support
7%
communication skills
7%
customer care
7%
customer service advisor
7%
order processing
7%
outbound
7%
business administration
4%
microsoft office
4%
general administration
4%
logistics
4%
customer complaints
4%
receptionist duties
4%
sales administrator
4%
customer support
4%
administrative support
4%
computer literate
4%
enquiries
4%
monitor
4%
organisational skills
4%
ms office
4%
queries
4%
administration assistant
4%
business support
4%
client service
4%
customer service consultant
4%
customer service representative
4%
helpdesk
4%
account manager
4%
call
4%
internal sales
4%
sales
4%
sales order processor
4%
customer experience
4%
energy
4%
renewable energy
4%
renewables
4%
facilities
4%
interpersonal skills
4%
planner
4%
reception
4%
telephone
4%
engineering
4%
advisor
4%
agent
4%
e-commerce
4%
inbound
4%
shopify
4%
zendesk
4%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Administrator skills and keywords or scan your CV to get a personalised score.