Customer Service Skills you Need for your CV and Career in Customer Service

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Customer Service Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service role. We ranked the top skills based on the percentage of Customer Service job descriptions they appeared on. For example, 100% of Customer Service job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
100%
order processing
15%
sales support
15%
customer services
15%
waste management
15%
waste
15%
skip hire
15%
manager
15%
insurance
15%
hazardous waste
15%
demolition
15%
customer service manager
15%
construction
15%
claims
15%
call centre
15%
asbestos
15%
receptionist duties
15%
microsoft office
15%
logistics
15%
general administration
15%
customer complaints
15%
business administration
15%
administrative
15%
proactive
15%
ms office
15%
dynamic
15%
computer literate
15%
communication
15%
clients
15%
library
15%
events
15%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service skills and keywords or scan your CV to get a personalised score.