Customer Relationship Manager Skills you Need for your CV and Career in Customer Service

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Customer Relationship Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Relationship Manager role. We ranked the top skills based on the percentage of Customer Relationship Manager job descriptions they appeared on. For example, 60% of Customer Relationship Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
60%
account manager
27%
communication skills
20%
sales
14%
crm
14%
b2b
14%
manage client relationships
14%
client services
14%
account management
14%
sales order processing
14%
onboarding
14%
inside sales
7%
internal sales
7%
sales administration
7%
relationship management
7%
project teams
7%
property management
7%
telesales
7%
resource
7%
communicator
7%
consultative sales
7%
consultative approach
7%
contractors
7%
employment law
7%
english language skills
7%
soft sales
7%
sap crm
7%
resourcing
7%
resource allocation
7%
microsoft crm
7%
customer services
7%
crm databases
7%
recruiting
7%
written communication
7%
technology
7%
german
7%
service delivery
7%
account managing
7%
telephone manner
7%
computer literate
7%
resolution
7%
customer focused
7%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Customer Relationship Manager skills and keywords or scan your CV to get a personalised score.