Customer Advisor Skills you Need for your CV and Career in Customer Service

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Customer Advisor Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Advisor role. We ranked the top skills based on the percentage of Customer Advisor job descriptions they appeared on. For example, 80% of Customer Advisor job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
80%
telephone manner
34%
call centre
25%
computer literate
25%
shiftwork
25%
contact centre
17%
warranty
17%
customer experience
13%
customer services
13%
customers
9%
calls
9%
mechanical
9%
engineering
9%
engineer
9%
technical
9%
inbound calls
9%
outbound calls
9%
insurance
5%
manufacturer
5%
scheduling
5%
admin
5%
repairs
5%
office support
5%
claims
5%
customer complaints
5%
communication skills
5%
call handler
5%
administration
5%
administrative
5%
telephony
5%
payroll
5%
customer satisfaction
5%
answering telephones
5%
answering phones
5%
service engineers
5%
compressed air
5%
advisor
5%
resolving issues
5%
general admin
5%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Advisor skills and keywords or scan your CV to get a personalised score.