Crm Skills you Need for your CV and Career in Customer Service

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Crm Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Crm role. We ranked the top skills based on the percentage of Crm job descriptions they appeared on. For example, 63% of Crm job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
63%
communication skills
19%
account manager
19%
b2b
13%
onboarding
13%
sales order processing
13%
sales
13%
manage client relationships
13%
employment law
7%
internal sales
7%
soft sales
7%
english language skills
7%
telesales
7%
relationship management
7%
key clients
7%
property management
7%
contractors
7%
crm
7%
administrative
7%
account management
7%
sales administration
7%
communicator
7%
consultative approach
7%
consultative sales
7%
telephone manner
7%
customer focused
7%
resolution
7%
german
7%
technology
7%
written communication
7%
quotations
7%
management
7%
office administration
7%
computer literate
7%
inside sales
7%
recruiting
7%
advisor
7%
customer services
7%
enquiries
7%
accurate data entry
7%
order processing
7%
project teams
7%
client services
7%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Crm skills and keywords or scan your CV to get a personalised score.