Complaint Handler Skills you Need for your CV and Career in Customer Service

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Complaint Handler Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Complaint Handler role. We ranked the top skills based on the percentage of Complaint Handler job descriptions they appeared on. For example, 69% of Complaint Handler job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
69%
complaints
58%
complaint
32%
complaints handler
27%
customer complaints
27%
call centre
22%
complaint management
16%
car
11%
contact centre
11%
dispute resolution
11%
claims handler
11%
motor
11%
fca
11%
fos
11%
insurance
11%
complaints advisor
11%
motivation
6%
management
6%
investigation
6%
customer service management
6%
personal development
6%
resolving
6%
methodical
6%
communication skills
6%
policies
6%
bristol
6%
compliance
6%
administrative
6%
mortgage
6%
customer relations
6%
bs8
6%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Complaint Handler skills and keywords or scan your CV to get a personalised score.