Collections Specialist Skills you Need for your CV and Career in Customer Service

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Collections Specialist Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Collections Specialist role. We ranked the top skills based on the percentage of Collections Specialist job descriptions they appeared on. For example, 58% of Collections Specialist job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
58%
collections
29%
debt
15%
german
15%
credit control
15%
outbound calls
15%
call centre
15%
debt recovery
15%
sales administration
15%
order processing
15%
client services
8%
collections agent
8%
client support
8%
english
8%
export
8%
delivery management
8%
collections and recoveries coordinator
8%
account management
8%
administrative support
8%
communication skills
8%
phone manner
8%
sales support
8%
client relationship management
8%
vulnerability
8%
complaints
8%
property management
8%
customer service advisor
8%
contact centre
8%
chasing debts
8%
sales
8%
b2b
8%
meter
8%
cash collection
8%
process improvement
8%
customer queries
8%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Collections Specialist skills and keywords or scan your CV to get a personalised score.