Collections Agent Skills you Need for your CV and Career in Customer Service
Collections Agent Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Collections Agent role. We ranked the top skills based on the percentage of Collections Agent job descriptions they appeared on. For example, 62% of Collections Agent job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
62%
collections
34%
call centre
24%
client services
20%
inbound sales
20%
client support
20%
collections agent
20%
relations manager
15%
customer retention manager
15%
implementation manager
15%
customer relationship manager
15%
customer service advisor
15%
client relationship manager
15%
warranty
15%
customer service assistant
10%
resilience
10%
call handler
10%
data entry
10%
customer support
10%
customer complaints
10%
arrears
10%
negotiation
10%
calls
5%
operational excellence
5%
power tools
5%
rights
5%
technical support
5%
advisor
5%
agent
5%
consumer
5%
customer
5%
debt
5%
wellbeing
5%
aftersales
5%
credit
5%
collections and recoveries coordinator
5%
customer service agent
5%
account manager
5%
sales executive
5%
telephone customer service
5%
collections assistant
5%
credit check
5%
empathy
5%
internal account executive
5%
internal account manager
5%
delivery management
5%
consumer rights
5%
claims management
5%
b2c
5%
logistics
5%
microsoft excel
5%
operations
5%
supply chain
5%
b2b
5%
call centre agent
5%
claims and complaints
5%
manufacture
5%
debt recovery
5%
credit control
5%
aviation
5%
resolving issues
5%
electric vehicles
5%
customer services
5%
car rental
5%
debts
5%
sales
5%
crm
5%
Improve your CV's success rate by using these Collections Agent skills and keywords or scan your CV to get a personalised score.