Call Centre Operator Skills you Need for your CV and Career in Customer Service

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Call Centre Operator Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Call Centre Operator role. We ranked the top skills based on the percentage of Call Centre Operator job descriptions they appeared on. For example, 70% of Call Centre Operator job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
70%
helpdesk
30%
call handler
20%
call centre
20%
admin
20%
switchboard
20%
administration duties
10%
aviation
10%
customer service/call centre
10%
call handling
10%
administration
10%
public sector
10%
switchboard operator
10%
call logging
10%
retail
10%
technical support
10%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Call Centre Operator skills and keywords or scan your CV to get a personalised score.