Business Skills you Need for your CV and Career in Customer Service
Business Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Business role. We ranked the top skills based on the percentage of Business job descriptions they appeared on. For example, 70% of Business job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
70%
sales
39%
customer services
24%
empathy
16%
healthcare
16%
calls
16%
listener
16%
organisational skills
16%
quote preparation
16%
price quotes
16%
telephone manner
16%
commercial sales
16%
customer satisfaction
16%
administrative duties
8%
telesales
8%
trailers
8%
commission
8%
call centre
8%
claims handling
8%
customer care
8%
microsoft crm
8%
written communication
8%
administration duties
8%
training
8%
telephone sales
8%
telemarketing
8%
order processing
8%
field sales
8%
executive
8%
b2b
8%
motivation
8%
product training
8%
communication skills
8%
career development
8%
administrative
8%
negotiation
8%
merchandising
8%
distribution
8%
Improve your CV's success rate by using these Business skills and keywords or scan your CV to get a personalised score.