Customer Services Skills you Need for your CV and Career in Banking

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Customer Services Skills List in Banking

Below we have compiled a list of the most popular skills for a Customer Services role. We ranked the top skills based on the percentage of Customer Services job descriptions they appeared on. For example, 46% of Customer Services job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
46%
financial services
34%
call centre
21%
graduate level
17%
contact centre
17%
private banking
17%
banking
13%
relationship management
13%
lending
13%
branch manager
9%
client services
9%
premier
9%
premier relationship officer
9%
relationship
9%
implementation
9%
customer complaints
9%
complaints
9%
guarantees
5%
commercial awareness
5%
global trade and receivables finance
5%
edd
5%
transaction monitoring
5%
fraud
5%
arabic
5%
stakeholder management
5%
telephone
5%
trade
5%
compliance
5%
credit card
5%
administration
5%
cash handling experience
5%
customer facing roles
5%
clearing
5%
asset management
5%
complaint management
5%
fsa
5%
german speaker
5%
investment
5%
leasing
5%
communication skills
5%
knowledge of financial services
5%
sales
5%
cdd
5%
collections
5%
direct debit
5%
mandates
5%
asset
5%
client relations
5%
client relationship manager
5%
finance
5%
aml
5%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Services skills and keywords or scan your CV to get a personalised score.