Customer Service Officer Skills you Need for your CV and Career in Banking

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Customer Service Officer Skills List in Banking

Below we have compiled a list of the most popular skills for a Customer Service Officer role. We ranked the top skills based on the percentage of Customer Service Officer job descriptions they appeared on. For example, 24% of Customer Service Officer job descriptions contained strategy as a required skill.

Keywords / Skills

Popularity

strategy
24%
product
24%
premier
16%
retail banking
16%
relationship
16%
premier relationship officer
16%
implementation
16%
team handling
16%
sales
16%
operations
16%
kyc
16%
credit risk
16%
banking
8%
regulatory requirements
8%
lending
8%
leasing
8%
leadership
8%
hire purchase
8%
customer journeys
8%
consumer lending
8%
automotive
8%
asset
8%
new clients
8%
manager
8%
cross selling
8%
branch banking
8%
fca
8%
audit
8%
account opening
8%
swift payments
8%
credit
8%
funding
8%
structured finance
8%
effective communication
8%
uk retail banking
8%
underwriting
8%
aml
8%
assistant branch manager
8%
banking operations
8%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Officer skills and keywords or scan your CV to get a personalised score.