Customer Service Manager Skills you Need for your CV and Career in Banking

Share

Customer Service Manager Skills List in Banking

Below we have compiled a list of the most popular skills for a Customer Service Manager role. We ranked the top skills based on the percentage of Customer Service Manager job descriptions they appeared on. For example, 30% of Customer Service Manager job descriptions contained banking as a required skill.

Keywords / Skills

Popularity

banking
30%
lending
25%
relationship management
20%
business development
15%
commercial finance
15%
invoice finance
15%
customer service
10%
private banking
10%
premier
10%
relationship
10%
brokerage
10%
commercial banking
10%
commercial lending
10%
funding
10%
trusted advisor
10%
sales
10%
regulatory requirements
10%
servicenow
5%
stakeholder management
5%
sap
5%
saas
5%
oracle
5%
asic
5%
agile
5%
trade
5%
telephone
5%
invoices
5%
successfactors
5%
mifid
5%
scrum
5%
networking
5%
new business opportunities
5%
premier relationship officer
5%
implementation
5%
branch manager
5%
credit
5%
credit limits
5%
credit reviews
5%
risk
5%
underwriter
5%
bridging
5%
commercial real estate
5%
customer value
5%
estate agents
5%
asset finance
5%
hard asset
5%
sales manager
5%
vendor finance
5%
aml
5%
assistant branch manager
5%
banking operations
5%
fca
5%
kyc
5%
operations
5%
team handling
5%
uk retail banking
5%
guarantees
5%
commercial property owners
5%
credit risk
5%
positive team player
5%
real estate transactions
5%
sme banking
5%
transaction processing
5%
compliance
5%
process capability
5%
root cause analysis
5%
cash management
5%
treasury management
5%
billing
5%
contracts
5%
client services
5%
commercial awareness
5%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Service Manager skills and keywords or scan your CV to get a personalised score.