Customer Services Skills you Need for your CV and Career in Admin, Secretarial & Pa

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Customer Services Skills List in Admin, Secretarial & Pa

Below we have compiled a list of the most popular skills for a Customer Services role. We ranked the top skills based on the percentage of Customer Services job descriptions they appeared on. For example, 66% of Customer Services job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
66%
administration
20%
admin
16%
sales
16%
order processing
12%
driver
10%
customer services
8%
administrative
8%
building supplies
8%
customer care
8%
customer complaints
8%
enquiries
6%
microsoft office
6%
organisational skills
6%
telephone manner
4%
social care
4%
communication skills
4%
childrens
4%
orders
4%
queries
4%
local government
4%
training
4%
administration duties
4%
call centre
4%
accounts
4%
retail
4%
powerpoint
4%
microsoft excel
4%
customer facing roles
4%
calls
4%
surrey
4%
support officer
4%
public sector jobs
4%
public sector
4%
childrens social care
4%
account manager
2%
coordinator
2%
reception
2%
project managers
2%
telephones
2%
customer service representative
2%
active team player
2%
service desk
2%
administrator
2%
office support
2%
operations
2%
parts
2%
planning
2%
procurement
2%
receptionist
2%
scheduling
2%
warehouse operations
2%
technical customer services
2%
database administration
2%
purchasing assistant
2%
sales administrator
2%
ifs
2%
driving
2%
account management
2%
administrative support
2%
helpdesk
2%
admin support
2%
administration support
2%
team admin
2%
customer service admin
2%
customer support
2%
multi tasking
2%
problem solving
2%
helpdesk administrator
2%
erp
2%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Services skills and keywords or scan your CV to get a personalised score.