Customer Service Representative Skills you Need for your CV and Career in Admin, Secretarial & Pa

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Customer Service Representative Skills List in Admin, Secretarial & Pa

Below we have compiled a list of the most popular skills for a Customer Service Representative role. We ranked the top skills based on the percentage of Customer Service Representative job descriptions they appeared on. For example, 48% of Customer Service Representative job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
48%
customer service representative
27%
admin
24%
account manager
15%
administrator
12%
business representative
9%
client representative
9%
client services manager
9%
customer services executive
9%
customer representative
9%
customer success manager
9%
relationship manager
9%
customer support
9%
administrative assistant
9%
sales order processing
9%
administration
9%
account representative
9%
sales
9%
business development manager
9%
customer services
9%
enquiries advisor
6%
administrative
6%
adminstration
6%
front of house assistant
6%
order processing
6%
client service
6%
company receptionist
6%
customer service executive
6%
secretary
6%
support administrator
6%
administration duties
6%
coordinator
6%
organisational skills
6%
enquiries executive
6%
training
6%
client team enquiries assistant
6%
enquiries assistant
6%
wolverhampton
3%
purchase ledger
3%
payments
3%
customer accounts
3%
accounts assistant
3%
internal sales
3%
reconciliation
3%
mailchimp
3%
marketing
3%
microsoft excel
3%
sales administration
3%
sales support
3%
outlook
3%
customer service consultant
3%
customer service agent
3%
customer service advisor
3%
client service coordinator
3%
retail
3%
relationship management
3%
client liaison
3%
word
3%
order processor
3%
excel
3%
purchasing
3%
orders
3%
customer queries
3%
data
3%
call management
3%
account management
3%
technical service coordinator
3%
walsall
3%
tender
3%
sales admin
3%
recycling
3%
phone
3%
manufacturing
3%
cold call
3%
birmingham
3%
west bromwich
3%
service support administrator
3%
office admin
3%
office support
3%
office assistant
3%
general assistant
3%
data entry
3%
project coordinator
3%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Customer Service Representative skills and keywords or scan your CV to get a personalised score.