Customer Service Manager Skills you Need for your CV and Career in Admin, Secretarial & Pa

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Customer Service Manager Skills List in Admin, Secretarial & Pa

Below we have compiled a list of the most popular skills for a Customer Service Manager role. We ranked the top skills based on the percentage of Customer Service Manager job descriptions they appeared on. For example, 58% of Customer Service Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
58%
admin
24%
account manager
20%
client representative
15%
account representative
15%
business development manager
15%
business representative
15%
quotes
15%
client services manager
15%
customer representative
15%
customer success manager
15%
relationship manager
15%
merchandising
10%
pa
10%
commercial
10%
clients
10%
cars
10%
dealership
10%
administrative support
10%
car
10%
communication skills
10%
bdm
10%
automotive
10%
aftersales
10%
advisor
10%
administration
10%
account management
10%
administrative
10%
workshop
10%
sales administration
10%
technician
10%
supervisor
10%
senior
10%
selling
10%
sales
10%
business support
10%
post care
10%
manufacturing
10%
manager
10%
import
10%
sales order processing
5%
excellent customer service skills
5%
invoicing
5%
appointments
5%
social media
5%
reliable
5%
reception
5%
promotions
5%
management
5%
construction industry
5%
executive assistant
5%
customer service manager
5%
business administrator
5%
administrator
5%
admin manager
5%
data
5%
sap
5%
manufacturing environment
5%
office manager
5%
sop
5%
sales order processor
5%
sales admin
5%
onboarding
5%
switchboard
5%
receptionist duties
5%
management skills
5%
high standards
5%
telephone manner
5%
engagement
5%
bookings
5%
accommodation
5%
positive personality
5%
organisational skills
5%
multi tasking
5%
ms office
5%
accurate record keeping
5%
leadership
5%
retail
5%
relationship management
5%
helpdesk
5%
client liaison
5%
project coordinator
5%
operations coordinator
5%
operations administrator
5%
senior support administrator
5%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Customer Service Manager skills and keywords or scan your CV to get a personalised score.