Customer Service Representative Skills you Need for your CV and Career in Financial Services
Customer Service Representative Skills List in Financial Services
Below we have compiled a list of the most popular skills for a Customer Service Representative role. We ranked the top skills based on the percentage of Customer Service Representative job descriptions they appeared on. For example, 55% of Customer Service Representative job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
55%
collections
25%
team leader
21%
financial services
21%
independent financial advice
17%
financial advice
17%
advice
17%
sales
13%
communication skills
13%
mortgages
9%
savings
9%
finance
9%
epsom
9%
call centre
9%
administrative
9%
financial planning
9%
paraplanning
9%
administration
9%
admin
9%
telephone manner
9%
client services
9%
business development
9%
management
9%
organisational skills
9%
calls
9%
call monitoring
5%
marketing
5%
customer care
5%
consultative sales
5%
appointments
5%
contact centre
5%
pensions
5%
complaints
5%
customer satisfaction
5%
debt
5%
microsoft office
5%
negotiating
5%
financial planners
5%
Improve your CV's success rate by using these Customer Service Representative skills and keywords or scan your CV to get a personalised score.