Collections Agent Skills you Need for your CV and Career in Financial Services

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Collections Agent Skills List in Financial Services

Below we have compiled a list of the most popular skills for a Collections Agent role. We ranked the top skills based on the percentage of Collections Agent job descriptions they appeared on. For example, 91% of Collections Agent job descriptions contained collections as a required skill.

Keywords / Skills

Popularity

collections
91%
debt
42%
enforcement
42%
enforcement agent
38%
field agent
38%
forces
38%
police
38%
recovery
38%
security
38%
customer service
28%
arrears
10%
team leader
10%
contact centre
10%
crm
10%
outbound calls
10%
outbound
10%
inbound
10%
customer support
10%
complaints handler
10%
communication skills
10%
administrative
7%
repossessions
5%
financial issues
5%
relationship management
5%
redemption
5%
debt recovery
5%
microsoft excel
5%
lending
5%
bridging finance
5%
compassion
3%
tcf
3%
time management
3%
negotiation
3%
empathy
3%
finance
3%
uber
3%
electric vehicles
3%
customer services
3%
organisational skills
3%
negotiating
3%
microsoft office
3%
customer satisfaction
3%
complaints
3%
calls
3%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Collections Agent skills and keywords or scan your CV to get a personalised score.