Technical Support Skills you Need for your CV and Career in Customer Service
Technical Support Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Technical Support role. We ranked the top skills based on the percentage of Technical Support job descriptions they appeared on. For example, 61% of Technical Support job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
61%
technical support
35%
customer support
27%
helpdesk
16%
warranty
14%
german
14%
call centre
14%
client support
14%
french
14%
engineering
11%
outbound calls
9%
security clearance
9%
vsat
9%
advisor
7%
customer services
7%
technical
7%
renewable energy
7%
ev charging
7%
renewables
7%
solar panels
7%
customers
7%
inbound calls
7%
admin
7%
data entry
7%
customer care
5%
client services
5%
engineer
5%
mechanical
5%
jira
5%
customer complaints
5%
linux
5%
account
5%
account management
5%
account manager
5%
accounts
5%
administration
5%
bath
5%
bristol
5%
cardiff
5%
coordination
5%
junior
5%
newport
5%
sales
5%
service coordinator
5%
trainee
5%
construction
5%
product
5%
customer experience
5%
italian
5%
social media
5%
compressed air
3%
service engineers
3%
communication skills
3%
technology
3%
written communication
3%
co ordinator
3%
issue resolution
3%
advanced excel
3%
cold calling
3%
communications
3%
telecommunications
3%
computer literate
3%
telephone manner
3%
additive manufacturing
3%
sales support
3%
financial services
3%
management
3%
manufacturer
3%
and customer relationship management (crm) tools
3%
ticketing systems
3%
analytics
3%
automotive industry
3%
customer success
3%
ecommerce
3%
product specialists
3%
saas
3%
hardware
3%
it support
3%
b2b
3%
b2c
3%
claims management
3%
consumer rights
3%
crm
3%
microsoft excel
3%
operational support
3%
itil
3%
kofax
3%
occ
3%
safeguarding
3%
sen
3%
wisdom
3%
early years
3%
edrm
3%
flexible
3%
hybrid
3%
hybrid working
3%
lift
3%
send
3%
social care
3%
systems
3%
manufacture
3%
power tools
3%
rights
3%
aftersales
3%
operational excellence
3%
Improve your CV's success rate by using these Technical Support skills and keywords or scan your CV to get a personalised score.