Customer Services Manager Skills you Need for your CV and Career in Customer Service

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Customer Services Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Services Manager role. We ranked the top skills based on the percentage of Customer Services Manager job descriptions they appeared on. For example, 53% of Customer Services Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
53%
account manager
22%
customer services
22%
manager
14%
client services
11%
customer service manager
11%
account management
8%
customer services manager
8%
waste management
8%
customer success manager
8%
customer success
8%
visitor services manager
6%
customer success executive
6%
retail manager
6%
reception manager
6%
front of house
6%
customer relations manager
6%
client relations
6%
management
6%
experienced customer services manager
6%
powerpoint
6%
visitor services team leader
6%
waste
6%
skip hire
6%
hazardous waste
6%
demolition
6%
construction
6%
german
6%
interpersonal skills
6%
asbestos
6%
wellness
6%
customer services executive
6%
customer excellence manager
6%
client support
6%
call centre
6%
customer success consultant
6%
supervisor
6%
saas
6%
project management
6%
client relationship
6%
administration
3%
business support
3%
client services team leader
3%
sales
3%
client support administrator
3%
crm
3%
documentation
3%
employee benefits
3%
support team leader
3%
purchase orders
3%
client services support
3%
couriers
3%
portals
3%
recalls
3%
bathrooms
3%
inbound
3%
contact centre
3%
financial institutions
3%
software
3%
service management
3%
customer experience
3%
quality assurance
3%
performance management
3%
upselling
3%
appointments
3%
customer support manager
3%
warranty
3%
technical
3%
mechanical
3%
engineering
3%
engineer
3%
saas solutions
3%
calls
3%
system implementation
3%
project administration
3%
cross selling
3%
analytical skills
3%
service delivery
3%
account managing
3%
customer service representative
3%
print
3%
telesales
3%
communication skills
3%
events
3%
technology
3%
training
3%
customer service supervisor
3%
customer service team leader
3%
healthcare
3%
medical
3%
spanish
3%
team leader
3%
communicator
3%
microsoft office
3%
organisational skills
3%
packaging
3%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Customer Services Manager skills and keywords or scan your CV to get a personalised score.