Customer Services Executive Skills you Need for your CV and Career in Customer Service

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Customer Services Executive Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Services Executive role. We ranked the top skills based on the percentage of Customer Services Executive job descriptions they appeared on. For example, 44% of Customer Services Executive job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
44%
customer services executive
35%
enquiries advisor
28%
enquiries executive
28%
customer service representative
19%
client team enquiries assistant
19%
enquiries assistant
19%
front of house assistant
18%
customer services
16%
sales
14%
client service
14%
order processing
14%
client advisor
13%
senior advisor
13%
client team enquiries
13%
customer service executive
11%
building supplies
11%
driver
11%
calls
9%
onboarding
9%
customer aid
9%
customer assistant
9%
telephone manner
9%
contracts
7%
sales order processing
7%
client services
7%
customer experience
7%
communication skills
6%
direct mail
6%
team leader
6%
admin
6%
customer care
6%
b2b
4%
customer support
4%
telesales
4%
customer service administrator
4%
customer service consultant
4%
admin manager
4%
administrative assistant
4%
client service manager
4%
customer service manager
4%
crm databases
4%
customer complaints
4%
customer satisfaction
4%
office skills
4%
phone manner
4%
problem solving
4%
resolutions
4%
sales order
4%
written communication
4%
call centre
4%
contact centre
4%
administrative
4%
enquiries
4%
customer interaction
4%
financial planning
4%
process driven
4%
recruiting
2%
calm under pressure
2%
self motivated
2%
administrative support
2%
service coordinator
2%
service support administrator
2%
submissions officer
2%
attention to detail
2%
appointments
2%
waste management
2%
data entry
2%
processing
2%
client support
2%
customer excellence manager
2%
customer services manager
2%
customer success consultant
2%
customer success executive
2%
customer success manager
2%
experienced customer services manager
2%
business support
2%
customer advisor
2%
data management
2%
microsoft excel
2%
computer literate
2%
organisational skills
2%
true team player
2%
marketing assistant
2%
office administrator
2%
office manager
2%
sales executive
2%
client services executive
2%
client support administrator
2%
operations assistant
2%
operations executive
2%
sales advisor
2%
sales support administrator
2%
senior administrator
2%
commission
2%
executive
2%
field sales
2%
telemarketing
2%
telephone sales
2%
brokerage
2%
call management
2%
customer queries
2%
new leads
2%
administration
2%
administrator
2%
call handling
2%
clients
2%
customer
2%
customers
2%
scheduling
2%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Customer Services Executive skills and keywords or scan your CV to get a personalised score.