Customer Services Advisor Skills you Need for your CV and Career in Customer Service

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Customer Services Advisor Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Services Advisor role. We ranked the top skills based on the percentage of Customer Services Advisor job descriptions they appeared on. For example, 66% of Customer Services Advisor job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
66%
communication skills
24%
telephone manner
20%
customer services
20%
shiftwork
20%
computer literate
20%
call centre
20%
contact centre
16%
calls
12%
orders
12%
invoicing
8%
interaction
8%
west end
8%
client services
8%
customer experience
8%
queries
8%
payroll
8%
customer services advisor
8%
automotive
8%
computer systems
8%
databases
8%
enquiries
8%
parts
8%
trade
8%
warehouse
8%
customer support
8%
helpdesk
8%
technical support
8%
financial services
4%
client advisor
4%
crm
4%
records
4%
returns
4%
line support
4%
ecommerce
4%
call handler
4%
customer complaints
4%
office support
4%
repairs
4%
engineer
4%
engineering
4%
mechanical
4%
technical
4%
warranty
4%
customer administration
4%
multi tasking
4%
order processing
4%
calm under pressure
4%
self motivated
4%
claims advisor
4%
technical advisor
4%
administrative
4%
administration
4%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Services Advisor skills and keywords or scan your CV to get a personalised score.