Customer Service Executive Skills you Need for your CV and Career in Customer Service

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Customer Service Executive Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Executive role. We ranked the top skills based on the percentage of Customer Service Executive job descriptions they appeared on. For example, 75% of Customer Service Executive job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
75%
administration
14%
customer service executive
14%
admin
12%
customer services
10%
sales
10%
communication skills
10%
contact centre
7%
order processing
7%
administrative
7%
team spirit
5%
sales administrator
5%
pc skills
5%
claims handling
5%
technical sales
5%
export administrator
5%
technical customer service
5%
salesforce administrator
5%
data management
5%
import administrator
5%
logistics administrator
5%
process driven
5%
client accounts
5%
financial services
5%
insurance
5%
b2b
5%
sales support
5%
graduate
3%
queries
3%
export administration
3%
call handling
3%
scheduling
3%
purchase orders
3%
outbound calls
3%
administrator
3%
clients
3%
customer
3%
customers
3%
customer service advisor
3%
complaints
3%
inbound
3%
quotations
3%
recruiting
3%
order taking
3%
customer care
3%
sports
3%
call centre
3%
calling
3%
property
3%
property maintenance
3%
property management
3%
call management
3%
client service
3%
customer service administrator
3%
customer service consultant
3%
customer service representative
3%
customer services administrator
3%
customer support
3%
computer literate
3%
pc
3%
aviation
3%
software systems
3%
technology
3%
brokerage
3%
customer queries
3%
business support
3%
new leads
3%
sales orders
3%
sales admin
3%
orders
3%
placing orders
3%
sales process
3%
communication
3%
relationship management
3%
telesales
3%
gds
3%
travel bookings
3%
account management
3%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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Improve your CV's success rate by using these Customer Service Executive skills and keywords or scan your CV to get a personalised score.