Customer Service Assistant Skills you Need for your CV and Career in Customer Service

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Customer Service Assistant Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Service Assistant role. We ranked the top skills based on the percentage of Customer Service Assistant job descriptions they appeared on. For example, 92% of Customer Service Assistant job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
92%
communication
35%
admin
27%
railway safety
22%
crowd control
18%
telephone manner
18%
advisor
14%
calls
14%
face to face customer service
9%
processing
9%
inbound calls
9%
it literate
9%
numeracy
9%
customer service adviser
9%
lettings
9%
property
9%
property management
9%
rental
9%
administrative
9%
communication skills
9%
library
9%
events
9%
sales team
5%
oral communication
5%
money laundering
5%
microsoft office
5%
insurance
5%
general administrative
5%
fraud
5%
crm
5%
creative
5%
confrontation
5%
complaints
5%
chat
5%
assistants
5%
ms office
5%
customer issues
5%
customer service / processing
5%
organisational skills
5%
phone manner
5%
attention to detail
5%
organisation
5%
teamwork
5%
time management
5%
customer support
5%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Customer Service Assistant skills and keywords or scan your CV to get a personalised score.