Customer Care Manager Skills you Need for your CV and Career in Customer Service

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Customer Care Manager Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Customer Care Manager role. We ranked the top skills based on the percentage of Customer Care Manager job descriptions they appeared on. For example, 58% of Customer Care Manager job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
58%
communication skills
16%
customer services
16%
customer care
16%
library
11%
queries
11%
customer complaints
11%
team leadership
11%
technology
11%
management
11%
call centre
6%
problem solving
6%
local government
6%
public sector
6%
public sector jobs
6%
surrey
6%
hubs
6%
tablets
6%
timetabling
6%
administrator
6%
motivation
6%
coaching
6%
continuous improvement
6%
manufacturing
6%
results driven
6%
crm databases
6%
supervisory experience
6%
administration duties
6%
kbb industry
6%
german
6%
written communication
6%
co ordinator
6%
issue resolution
6%
office administration
6%
account manager
6%
manager
6%
supervisor
6%
complaints
6%
customer care manager
6%
apprenticeships
6%
kitchen installation
6%
automotive
6%
customer experience
6%
dealership
6%
facilities management
6%
new homes
6%
events
6%
training
6%
franchise
6%
apprentice
6%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Customer Care Manager skills and keywords or scan your CV to get a personalised score.