Complaint Handler Skills you Need for your CV and Career in Customer Service

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Complaint Handler Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Complaint Handler role. We ranked the top skills based on the percentage of Complaint Handler job descriptions they appeared on. For example, 62% of Complaint Handler job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
62%
complaints
56%
customer complaints
34%
complaint
34%
complaints handler
23%
call centre
23%
complaint management
17%
claims handler
12%
motor
12%
dispute resolution
12%
car
12%
contact centre
12%
policies
12%
methodical
12%
compliance
12%
administrative
12%
fca
12%
communication skills
6%
fos
6%
complaints advisor
6%
mortgage
6%
customer service management
6%
investigation
6%
management
6%
motivation
6%
personal development
6%
resolving
6%
insurance
6%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Complaint Handler skills and keywords or scan your CV to get a personalised score.