Collections Advisor Skills you Need for your CV and Career in Customer Service

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Collections Advisor Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Collections Advisor role. We ranked the top skills based on the percentage of Collections Advisor job descriptions they appeared on. For example, 76% of Collections Advisor job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
76%
collections
54%
call centre
32%
credit control
18%
outbound
18%
inbound
18%
debt management
15%
debt
15%
banking
13%
collections agent
13%
customer service advisor
10%
payments
10%
aftersales
8%
customer service assistant
8%
parts advisor
8%
service administrator
8%
collections advisor
8%
empathy
8%
resilience
8%
bad debt
8%
arrears
5%
administrator
5%
cash collection
5%
credit check
5%
administration
5%
financial support
5%
sales
5%
admin
5%
debts
3%
financial industry
3%
account management
3%
administrative support
3%
communication skills
3%
order processing
3%
phone manner
3%
sales administration
3%
sales support
3%
export
3%
italian
3%
debt collection
3%
account manager
3%
resolving issues
3%
financial services
3%
credit
3%
call handler
3%
negotiation
3%
manager
3%
team leader
3%
car rental
3%
customer services
3%
electric vehicles
3%
vulnerable customers
3%
commission
3%
retail
3%
call agent
3%
iva
3%
manchester
3%
payment
3%
telephone
3%
contact centre
3%
debt recovery
3%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Collections Advisor skills and keywords or scan your CV to get a personalised score.