Call Handler Skills you Need for your CV and Career in Customer Service

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Call Handler Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Call Handler role. We ranked the top skills based on the percentage of Call Handler job descriptions they appeared on. For example, 64% of Call Handler job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
64%
call centre
32%
call handler
28%
telephone manner
19%
admin
14%
empathy
14%
repair
10%
car
10%
benefits
10%
scheduling
10%
quick thinker
10%
inbound customer service
10%
supportive
10%
customer care
10%
communications
10%
calls
10%
assertiveness
10%
appointments
10%
sales
10%
receptionist
10%
nhs
10%
inbound calls
10%
customer adviser
10%
advisor
10%
administration
10%
outbound calls
5%
customer service advisor
5%
csa
5%
call handling
5%
quality patient care
5%
telephone triage
5%
temporary staffing
5%
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While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Call Handler skills and keywords or scan your CV to get a personalised score.