Call Centre Supervisor Skills you Need for your CV and Career in Customer Service

Share

Call Centre Supervisor Skills List in Customer Service

Below we have compiled a list of the most popular skills for a Call Centre Supervisor role. We ranked the top skills based on the percentage of Call Centre Supervisor job descriptions they appeared on. For example, 54% of Call Centre Supervisor job descriptions contained customer service as a required skill.

Keywords / Skills

Popularity

customer service
54%
call centre
54%
team leader
20%
spanish
20%
sales
20%
supervisor
20%
manager
14%
quotes
14%
manufacturing
14%
post care
14%
selling
14%
senior
14%
workshop
14%
operations
14%
financial services
14%
portuguese
14%
outbound calls
14%
customer care
14%
commercial
14%
ecommerce
14%
multi tasking
14%
order processing
14%
account management
14%
administration
14%
advisor
14%
aftersales
14%
bdm
14%
dealership
14%
clients
14%
automotive
14%
telephone manner
7%
delivery management
7%
supply chain
7%
warranty
7%
microsoft office
7%
sap system
7%
travel insurance
7%
supervisory experience
7%
management
7%
retail sales
7%
sales calls
7%
service skills
7%
inbound calls
7%
customer service team leader
7%
complaints
7%
enquiries
7%
car
7%
cars
7%
ars
7%
technician
7%
aviation
7%
customer service manager
7%
claims and complaints
7%
medical
7%
customer service supervisor
7%
healthcare
7%
telecare
7%
data entry
7%
logistics
7%
call centre agent
7%
Export

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


Do you want
more job interviews?

Improve your CV's success rate by using these Call Centre Supervisor skills and keywords or scan your CV to get a personalised score.