Business Skills you Need for your CV and Career in Customer Service
Business Skills List in Customer Service
Below we have compiled a list of the most popular skills for a Business role. We ranked the top skills based on the percentage of Business job descriptions they appeared on. For example, 64% of Business job descriptions contained customer service as a required skill.
Keywords / Skills
Popularity
customer service
64%
sales
37%
customer services
28%
empathy
19%
organisational skills
19%
healthcare
19%
telephone manner
19%
commercial sales
19%
customer satisfaction
19%
price quotes
19%
quote preparation
19%
listener
19%
trailers
10%
order processing
10%
administrative duties
10%
call centre
10%
claims handling
10%
customer care
10%
microsoft crm
10%
written communication
10%
administration duties
10%
training
10%
telesales
10%
telephone sales
10%
telemarketing
10%
calls
10%
field sales
10%
executive
10%
commission
10%
b2b
10%
motivation
10%
product training
10%
communication skills
10%
career development
10%
Improve your CV's success rate by using these Business skills and keywords or scan your CV to get a personalised score.