Customer Service Manager Skills you Need for your CV and Career in Banking

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Customer Service Manager Skills List in Banking

Below we have compiled a list of the most popular skills for a Customer Service Manager role. We ranked the top skills based on the percentage of Customer Service Manager job descriptions they appeared on. For example, 34% of Customer Service Manager job descriptions contained banking as a required skill.

Keywords / Skills

Popularity

banking
34%
lending
24%
relationship management
20%
invoice finance
15%
sales
15%
commercial finance
15%
business development
15%
private banking
10%
operations
10%
premier
10%
customer service
10%
trusted advisor
10%
funding
10%
commercial lending
10%
commercial banking
10%
brokerage
10%
relationship
10%
regulatory requirements
10%
team handling
10%
kyc
10%
new business opportunities
5%
networking
5%
oracle
5%
scrum
5%
mifid
5%
successfactors
5%
servicenow
5%
sap
5%
saas
5%
guarantees
5%
premier relationship officer
5%
implementation
5%
audit
5%
account opening
5%
branch banking
5%
branch manager
5%
cross selling
5%
manager
5%
new clients
5%
retail banking
5%
credit
5%
credit limits
5%
credit reviews
5%
risk
5%
underwriter
5%
aml
5%
positive team player
5%
credit risk
5%
commercial property owners
5%
bridging
5%
uk retail banking
5%
fca
5%
banking operations
5%
assistant branch manager
5%
real estate transactions
5%
vendor finance
5%
sales manager
5%
hard asset
5%
asset finance
5%
estate agents
5%
customer value
5%
commercial real estate
5%
billing
5%
agile
5%
trade
5%
telephone
5%
stakeholder management
5%
commercial awareness
5%
client services
5%
invoices
5%
contracts
5%
asic
5%
treasury management
5%
cash management
5%
root cause analysis
5%
process capability
5%
compliance
5%
transaction processing
5%
sme banking
5%

While these keywords are a good start, remember that every job is different. Instead of including all these keywords on your CV, identify the keywords most relevant to the job you're applying to and include those. For the best chance of success use our CV keyword scanner tool to help with this.

Including the right keywords in your CV will help you get past Applicant Tracking Systems (ATS) and win more job interviews from employers and recruiters.


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more job interviews?

Improve your CV's success rate by using these Customer Service Manager skills and keywords or scan your CV to get a personalised score.